Cookie Policy

The Phoenix website uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), “personal information” means any information relating to an identified or identifiable individual. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, Your legal rights, and Our legal obligations, please refer to Our Privacy Policy.

What are cookies and how do We use them?

Cookies are small text files that are transferred to Your device through Your web browser to enable Us to recognise Your session whilst using Our Site, thus allowing us to track & maintain your progress whilst using the Site e.g. through finance applications etc.

Our Site may use both first party Cookies (placed and used only by Us), as well as certain third party Cookies (placed and used by websites, services, and/or parties other than Us). We use the following types of Cookie:

• Strictly Necessary Cookies. A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, application progress etc.
• Analytics Cookies. It is important for Us to know when and how often You visit Our Site, and which parts of it You have used. This information helps Us to make Our Site more relevant to Your needs.
• Third Party Cookies. These may be placed by third parties that provide either additional features to your browsing experience or analytics services to Us.

COOKIE CONTROL

Most browsers automatically accept cookies. You can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser. However, you may find that some parts of the site will not function properly if you disable cookies.

CHANGES TO COOKIE POLICY

Please note that this policy will be reviewed and may change from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect and how we use it.

CONTACT US

If you have any questions or concerns about our processing activities, please contact our Compliance Team at compliance@phoenix-fc.co.uk

Date: 01-08-2024 / Rev: 21-02-2025